Bases, procesos, resultados y contextos del aprendizaje interorganizacional en redes de cooperación: Un estudio de casos múltiple
DOI:
10.14211/regepe.e1915Palabras clave:
Aprendizaje interorganizacional, Bases y procesos del aprendizaje, Resultados del aprendizaje, Contextos del aprendizaje, Redes de cooperación.Resumen
Objetivo: Analizar como bases, procesos, resultados y contextos de aprendizaje interorganizacional se constituyen en redes de cooperación. Método: Estudio de casos múltiple a través de entrevistas y análisis de documentos en tres redes de cooperación, con predominio de micro y pequeñas empresas en los segmentos de industria, comercio y servicios. Resultados principales: Aprendizaje interorganizacional se puede identificar en sus bases, generando el fortalecimiento de la competitividad de las empresas, permitiendo la participación conjunta en actividades. El proceso de aprendizaje – formal e informal – se produjo a través del intercambio de experiencias y conocimientos. Em los resultados, lo que se aprendió en la red se utilizó internamente por las empresas, teniendo em cuenta sus trayectorias y expectativas. Contribuciones teóricas/metodológicas: La constitución del aprendizaje interorganizacional ha sido enfatizada – las bases, procesos, resultados y sus interacciones con el contexto. Relevancia/originalidad: El estudio contribuye al conocimiento en aprendizaje interorganizacional, especialmente en sus procesos, teniendo en cuenta la importancia del análisis multinivel; amplía el escaso número de estudios que investigan aprendizaje en redes de cooperación. Contribuciones sociales/gerenciales: La importancia del aprendizaje y del conocimiento generados a partir de las relaciones interorganizacionales, con énfasis en el papel de los boundary spanners y en aspectos contextuales para calificar los procesos internos y para ampliar la comprensión de los costos y riesgos asociados.
JEL CODE: L26, L29, M10, M19
Descargas
Citas
Aldrich, H., & Herker, D. (1977). Boundary spanning roles and organization structure. Academy of Management Review, 2(2), 217-230. https://doi.org/10.5465/amr.1977.4409044
Alvesson, M. (2013). Understanding organizational culture. London: Sage.
Antonello, C. S. (2011) Saberes no singular? Em discussão a falsa fronteira entre aprendizagem formal e informal. In: C. S. Antonello et al. (Eds.), Aprendizagem organizacional no Brasil (pp. 225-245). Porto Alegre: Bookman.
Antonello, C. S., & Godoy, A. S. (2010). A encruzilhada da aprendizagem organizacional: uma visão multiparadigmática. Revista de Administração Contemporânea, 14(2), 310-332. https://doi.org/10.1590/S1415-65552010000200008.
Badir, Y. F., & O’Connor, G. C. (2015). The formation of tie strength in a strategic alliance’s first new product development project: the influence of project and partners’ characteristics. Journal of Product Innovation Management, 32(1), 154-169. https://doi.org/10.1111/jpim.12222
Balestrin, A., & Verschoore, J. (2016). Redes de cooperação empresarial: estratégias de gestão na nova economia (2a. ed.). Porto Alegre: Bookman.
Bardin, L. (2011). Análise de conteúdo (4. ed.). Lisboa: Edições 70.
Barroso-Méndez, M. J., Galera-Casquet, C., & Valero-Amaro, V. (2015). Proposal of a social alliance success model from a relationship marketing perspective: A meta-analytical study of the theoretical foundations. Business Research Quarterly, 18(3), 188-203. https://doi.org/10.1016/j.brq.2014.09.002
Batt, P. J., & Purchase, S. (2004). Managing collaboration within networks and relationships. Industrial Marketing Management, 33(3), 169-174. https://doi.org/10.1016/j.indmarman.2003.11.004
Becker, W., & Dietz, J. (2004). R&D cooperation and innovation activities of firms – evidence for the German manufacturing industry. Research Policy, 33(2), 209-223. https://doi.org/10.1016/j.respol.2003.07.003
Bouncken, R. B., Pesch, R., & Kraus, S. (2015). SME innovativeness in buyer–seller alliances: effects of entry timing strategies and inter-organizational learning. Review of Managerial Science, 9(2), 361-384. https://doi.org/10.1007/s11846-014-0160-6
Carmeli, A., Zivan, I., Gomes, E., & Markman, G. D. (2017). Underlining micro socio-psychological mechanisms of buyer-supplier relationships: Implications for inter-organizational learning agility. Human Resource Management Review, 100577. https://doi.org/10.1016/j.hrmr.2016.12.002
Castells, M. (2005). A sociedade em rede (Vol. 3). São Paulo: Paz e Terra.
Chen, B. (2010). Antecedents or processes? Determinants of perceived effectiveness of interorganizational collaborations for public service delivery. International Public Management Journal, 13(4), 381-407. https://doi.org/10.1080/10967494.2010.524836
Child, J., & Faulkner, D. (1998). Strategies of co-operation: managing alliances, networks and joint ventures. Oxford, UK: Oxford University Press.
Cox, A. (1999). Power, value and supply chain management. Supply Chain Management: An International Journal, 4(4), 167-175. https://doi.org/10.1108/13598549910284480
Dyer, J. H., & Chu, W. (2003). The role of trustworthiness in reducing transaction costs and improving performance: Empirical evidence from the United States, Japan, and Korea. Organization Science, 14(1), 57-68. https://doi.org/10.1287/orsc.14.1.57.12806
Estivalete, V., & Pedrozo, E. (2018). From Individual Learning to Interorganizational Learning: Proposition of an Analysis Framework. Desenvolvimento em Questão, 16(43), 45-76. https://doi.org/10.21527/2237-6453.2018.43.45-76
Ferdinand, J. (2004). Power, politics and state intervention in organizational learning. Management Learning, 35(4), 435-450. https://doi.org/10.1177/1350507604048272
Gausdal, A. H., Svare, H., & Möllering, G. (2016). Why don’t all high-trust networks achieve strong network benefits? A case-based exploration of cooperation in Norwegian SME networks. Journal of Trust Research, 6(2), 194-212. https://doi.org/10.1080/21515581.2016.1213173
Geyskens, I., Steenkamp, J. B. E., & Kumar, N. (1999). A meta-analysis of satisfaction in marketing channel relationships. Journal of Marketing Research, 36(2), 223-238. https://doi.org/10.1177/002224379903600207
Gibb, J., Sune, A., & Albers, S. (2017). Network learning: Episodes of interorganizational learning towards a collective performance goal. European Management Journal, 35(1), 15-25. https://doi.org/10.1016/j.emj.2016.09.001
Godoy, C. K., & Mattos, P. L. C. L. (2006). Entrevista qualitativa: instrumento de pesquisa e evento dialógico. In C. K. Godoy, R. Bandeira-De-Mello, & A. B. Silva (Orgs.), Pesquisa qualitativa em estudos organizacionais: paradigmas, estratégias e métodos (pp. 301-323). São Paulo: Saraiva.
Grandori, A., & Soda, G. (1995). Inter-firm networks: antecedents, mechanisms and forms. Organization Studies, 16(2), 183-214. https://doi.org/10.1177/017084069501600201
Gronum, S., Verreynne, M. L., & Kastelle, T. (2012). The role of networks in small and medium‐sized enterprise innovation and firm performance. Journal of Small Business Management, 50(2), 257-282. https://doi.org/10.1111/j.1540-627X.2012.00353.x
Hardy, C., Phillips, N., & Lawrence, T. B. (2003). Resources, knowledge and influence: The organizational effects of interorganizational collaboration. Journal of Management Studies, 40(2), 321-347. https://doi.org/10.1111/1467-6486.00342
Hoffmann, V. E., Lopes, G. S. C., & Medeiros, J. J. (2014). Knowledge transfer among the small businesses of a Brazilian cluster. Journal of Business Research, 67(5), 856-864. https://doi.org/10.1016/j.jbusres.2013.07.004
Holmqvist, M. (2003). A dynamic model of intra-and interorganizational learning. Organization Studies, 24(1), 95-123. https://doi.org/10.1177/0170840603024001684
Janowicz-Panjaitan, M., & Noorderhaven, N. G. (2008). Formal and informal interorganizational learning within strategic alliances. Research Policy, 37(8), 1337-1355. https://doi.org/10.1016/j.respol.2008.04.025
Jarillo, J. C. (1988). On strategic networks. Strategic Management Journal, 9(1), 31-41. https://doi.org/10.1002/smj.4250090104
Knight, L. (2002). Network learning: Exploring learning by interorganizational networks. Human Relations, 55(4), 427-454. https://doi.org/10.1177/0018726702554003
Knight, L., & Pye, A. (2005). Network learning: An empirically derived model of learning by groups of organizations. Human Relations, 58(3), 369-392. https://doi.org/10.1177/0018726705053427
Kull, T. J., & Ellis, S. C. (2016). Coping with dependence: a logistics strategy based on interorganizational learning for managing buyer–supplier relations. Journal of Business Logistics, 37(4), 346-363. https://doi.org/10.1111/jbl.12146
Larentis, F., Antonello, C. S., Milan, G. S., & De Toni, D. (2014). Aprendizagem organizacional e relacionamentos interorganizacionais: um estudo de casos múltiplos. Revista Base, 11(4), 347-366. https://doi.org/10.1111/jbl.12146
Larentis, F., Antonello, C. S., & Slongo, L. A. (2019). Inter-organizational culture: linking Relationship Marketing with Organizational Behavior. Cham, Switzerland: Palgrave Macmillan (by Springer Nature Switzerland AG). https://doi.org/10.1007/978-3-030-00392-0
Larentis, F., Antonello, C. S., & Slongo, L. A. (2018). Organizational culture and relationship marketing: an interorganizational perspective. Revista Brasileira de Gestão de Negócios, 20(1), 37-56. https://doi.org/10.7819/rbgn.v20i1.3688
Larsson, R., Bengtsson, L., Henriksson, K., & Sparks, J. (1998). The interorganizational learning dilemma: collective knowledge development in strategic alliances. Organization Science, 9(3), 285-305. https://doi.org/10.1287/orsc.9.3.285
Lascaux, A. (2019). Absorptive Capacity, Research Output Sharing, and Research Output Capture in University-Industry Partnerships. Scandinavian Journal of Management, 35(3), 101045. https://doi.org/10.1016/j.scaman.2019.03.001
Lave, J., & Wenger, E. (1991). Situated learning: Legitimate peripheral participation. New York, USA: Cambridge University Press.
Leung, C. Y. A., Xu, H., Wu, G. J., & Luthans, K. W. (2019). Industry Peer Networks (IPNs): Cooperative and competitive interorganizational learning and network outcomes. Management Research Review, 42(1), 122-140. https://doi.org/10.1108/MRR-02-2018-0057
Lewicka, D., & Zakrzewska-Bielawska, A. (2020). Interorganizational Trust in Business Relations: Cooperation and Coopetition. In A. Zakrzewska-Bielawska, & I. Staniec. Contemporary Challenges in Cooperation and Coopetition in the Age of Industry 4.0 (pp. 155-174). Cham, Switzerland: Springer. https://doi.org/10.1007/978-3-030-30549-9_8
Lotia, N. (2004). Power dynamics and learning in collaborations. Journal of Management & Organization, 10(2), 56-68. https://doi.org/10.5172/jmo.2004.10.2.56
Lucas, C., & Kline, T. (2008). Understanding the influence of organizational culture and group dynamics on organizational change and learning. The Learning Organization, 15(3), 277-287. https://doi.org/10.1108/09696470810868882
March, J. G. (1991). Exploration and exploitation in organizational learning. Organization Science, 2(1), 71-87. https://doi.org/10.1287/orsc.2.1.71
Martin, D., Romero, I., & Wegner, D. (2019). Individual, organizational, and institutional determinants of formal and informal inter‐firm cooperation in SMEs. Journal of Small Business Management, 57(4), 1698-1711. https://doi.org/10.1111/jsbm.12445
Massaro, M., Moro, A., Aschauer, E., & Fink, M. (2019). Trust, control and knowledge transfer in small business networks. Review of Managerial Science, 13(2), 267-301. https://doi.org/10.1007/s11846-017-0247-y
Merrian, S. B., & Tisdell, E. J. (2016). Qualitative research: a guide to design and implementation (4th. ed.). San Francisco, USA: Jossey-Bass.
Milagres, R., & Burcharth, A. (2019). Knowledge transfer in interorganizational partnerships: what do we know? Business Process Management Journal, 25(1), 27-68. https://doi.org/10.1108/BPMJ-06-2017-0175
Mohr, J. J., & Sengupta, S. (2002). Managing the paradox of inter‐firm learning: the role of governance mechanisms. Journal of Business & Industrial Marketing, 17(4), 282-301. https://doi.org/10.1108/08858620210431688
Mozzato, A. R., & Bitencourt, C. C. (2014). Understanding interorganizational learning based on social spaces and learning episodes. Brazilian Administration Review, 11(3), 284-301. https://doi.org/10.1590/1807-7692bar2014370
Nicolini, D., Gherardi, S., & Yanow, D. (2003). Introduction: Toward a practice-based view of knowledge and learning in organization. In: D. Nicolini, S. Gherardi, & D. Yanow (Eds.), Knowing in organizations: a practice-based approach (pp. 3-31). New York: M. E. Sharpe.
Nogueira, R. A., & Odelius, C. C. (2015). Desafios da pesquisa em aprendizagem organizacional. Cadernos EBAPE.BR, 13(1), 83-102. https://doi.org/10.1590/1679-395112602
Nohria, N., & Eccles, R. G. (1992). Networks and organizations: structure, form, and action. Boston, USA: Harvard Business School Press.
Nonaka, I., Toyama, R., & Hirata, T. (2011). Managing flow: teoria e casos de empresas baseadas no conhecimento. Porto Alegre: Bookman.
Oliver, C. (1990). Determinants of interorganizational relationships: Integration and future directions. Academy of Management Review, 15(2), 241-265. https://doi.org/10.5465/amr.1990.4308156
Palmatier, R. W., Dant, R. P., Grewal, D., & Evans, K. R. (2006). Factors influencing the effectiveness of relationship marketing: A meta-analysis. Journal of marketing, 70(4), 136-153. https://doi.org/10.1509/jmkg.70.4.136
Peronard, J. P., & Brix, J. (2019). Organizing for inter-organizational learning in service networks. The Learning Organization, 26(3), 276-288. https://doi.org/10.1108/TLO-08-2018-0137
Pettersen, I. G. (2001). A multi-level perspective on the dissolution of business relationships. Proceedings of the Annual IMP Conference, Oslo, Norway, 17.
Podolny, J. M., & Page, K. L. (1998). Network forms of organization. Annual Review of Sociology, 24(1), 57-76. https://doi.org/10.1146/annurev.soc.24.1.57
Rajala, A. (2018). Examining the effects of interorganizational learning on performance: a meta-analysis. Journal of Business & Industrial Marketing, 33(4), 574-584. https://doi.org/10.1108/JBIM-08-2017-0205
Sacomano Neto, M., & Truzzi, O. M. S. (2009). Posicionamento estrutural e relacional em redes de empresas: uma análise do consórcio modular da indústria automobilística. Gestão & Produção, 16(4), 598-611. https://doi.org/10.1590/S0104-530X2009000400009
Schmidt, J. R. R., Wegner, D., & Fortes, M. V. B. (2019). A governança de redes interorganizacionais: uma análise da tensão entre eficiência e inclusão no processo decisório. Revista de Empreendedorismo e Gestão de Pequenas Empresas, 8(2), 319-340. https://doi.org/10.14211/regepe.v8i2.1137
Selnes, F., & Sallis, J. (2003). Promoting relationship learning. Journal of Marketing, 67(3), 80-95. https://doi.org/10.1509/jmkg.67.3.80.18656
Uzunca, B. (2018). Biological children versus stepchildren: interorganizational learning processes of spinoff and nonspinoff suppliers. Journal of Management, 44(8), 3258-3287. https://doi.org/10.1177/0149206316664007
Verschoore, J. R., Balestrin, A., & Perucia, A. (2014). Small-firm networks: hybrid arrangement or organizational form? Organizações & Sociedade, 21(69), 275-291. https://doi.org/10.1590/S1984-92302014000200005
Wang, Y., & Krakover, S. (2008). Destination marketing: competition, cooperation or coopetition? International Journal of Contemporary Hospitality Management, 20(2), 126-141. https://doi.org/10.1108/09596110810852122
Wegner, D. (2011). Aprendizagem Interorganizacional: um estudo das redes horizontais de pequenas empresas. In C. S. Antonello et al. (Eds.). Aprendizagem organizacional no Brasil (pp. 537-564). Porto Alegre: Bookman.
Wegner, D., Faccin, K., & Dolci, P. C. (2018). Opening the black box of small-firm networks: governance mechanisms and their impact on social capital. International Journal of Entrepreneurship and Small Business, 35(4), 559-578. https://doi.org/10.1504/IJESB.2018.096174
Wegner, D., & Mozzato, A. R. (2019). Shall we cooperate, or shall we compete? How network learning episodes influence strategic decisions in strategic networks. International Journal of Management and Enterprise Development, 18(3), 171-188. https://doi.org/10.1504/IJESB.2018.096174
Wincent, J., Thorgren, S., & Anokhin, S. (2014). Entrepreneurial orientation and network board diversity in network organizations. Journal of Business Venturing, 29(2), 327-344. https://doi.org/10.1016/j.jbusvent.2013.04.002
Yin, R. K. (2015). Estudo de Caso: Planejamento e métodos (5a. ed.). Porto Alegre: Bookman.
Yström, A., Ollila, S., Agogué, M., & Coghlan, D. (2019). The role of a learning approach in building an interorganizational network aiming for collaborative innovation. The Journal of Applied Behavioral Science, 55(1), 27-49. https://doi.org/10.1177/0021886318793383
Zhu, Q., Krikke, H., & Caniels, M. C. (2018). Supply chain integration: value creation through managing inter-organizational learning. International Journal of Operations & Production Management, 38(1), 211-229. https://doi.org/10.1177/0021886318793383
Descargas
Publicado
Métricas
Visualizações do artigo: 807 PDF (Português (Brasil)) downloads: 92 PDF (English) downloads: 35
Cómo citar
Número
Sección
Licencia
Derechos de autor 2021 Verena Alice Borelli, Fabiano Larentis, Douglas Wegner
Esta obra está bajo una licencia internacional Creative Commons Atribución 4.0.
Los autores que publican en esta revista están de acuerdo con los siguientes términos:
-
El/La autor(a)/es(as) autorizan la publicación del texto en la revista;
-
La revista no se responsabiliza de las opiniones, ideas y conceptos emitidos en los textos, ya que son de entera responsabilidad de sus autores/autoras;
-
Los autores/autoras mantienen los derechos de autor y conceden a la revista el derecho de la primera publicación, con el trabajo publicado bajo la Licencia CC BY 4.0
, que permite el compartir el trabajo con reconocimiento de la autoría y la publicación inicial en esta revista; -
Los autores/autoras están permitidos y animados a publicar su trabajo (Versión enviada, Versión aceptada [Manuscrito aceptado por el autor/autora] o Versión publicada [Versión del registro]) en línea, por ejemplo, en repositorios institucionales o preprints, ya que puede llevar a intercambios productivos, así como a citas anteriores y mayores de trabajos publicados. REGEPE pide como condición política para los autores/autoras que indiquen/vinculen el artículo publicado con DOI. Vea el Efecto del Acceso Abierto.
